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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Shirley McKeen

March 13, 2023

5  out of  5 rating by Shirley McKeen
"Great office to deal with"

Megan Herrick

March 6, 2023

5  out of  5 rating by Megan Herrick
"I’ve been with John since I was 16! The best"

Jaime Fickett

February 21, 2023

5  out of  5 rating by Jaime Fickett
"Been dealing with John for years for many different products and it's always a pleasure! Highly recommend!"

Tracey Ross

February 14, 2023

5  out of  5 rating by Tracey Ross
"John is very helpful with our insurance needs and communication is fast. I highly recommend his office!"

Kim shelley

February 13, 2023

5  out of  5 rating by Kim shelley
"John’s been our State Farm Insurance guy since he came to Gray…at least 20 years ago. He is right on top of any insurance request or need, there’s never a delay and always great communication. He is always ready and willing to help. We are extremely satisfied with his insurance expertise and highly recommend him. Update for 2023….John is still the best in the field. He answers questions immediately and helps with every insurance need. I refer him to everyone !! You won’t be disappointed! My whole family uses him and are very happy with his outstanding service!"

Sarah Willis

February 7, 2023

5  out of  5 rating by Sarah Willis
"John is great! Always prompt and professional!"

Tricia Grona

February 6, 2023

5  out of  5 rating by Tricia Grona
"I have had my insurance business with State Farm since I was 16 years old. Now I am 51, and I continue to have a great relationship with my agent. My rates are very competitive, my agent is always always responsive and I feel like he is a friend of my family. I would recommend state farm 100% to any friends or family or even colleagues. I don’t worry about my insurance needs. I let John do that for me. I am very grateful for the state farm team in Gray Maine!"

Mark Drinkwater

February 3, 2023

5  out of  5 rating by Mark Drinkwater
"I have been working with John and his team for many years. Always professional and responsive. He is always looking to give me the best deal on my insurance. Highly recommended."

Howard Shaw

January 27, 2023

5  out of  5 rating by Howard Shaw
"Johns a great guy very informative and Handel's all my insurance needs"

Rebecca Martell

January 17, 2023

5  out of  5 rating by Rebecca Martell
"John is always friendly, helpful, and very responsive. We have worked with him for years and have quite a few policies with Statefarm."

zachary cooperstein

January 13, 2023

5  out of  5 rating by zachary cooperstein
"Very helpful and knowledgeable!"

James Magno

December 30, 2022

5  out of  5 rating by James Magno
"Very Happy with the customer service and response time. John and crew couldn't be better!"

Dottie Smith

December 30, 2022

5  out of  5 rating by Dottie Smith
"John has been wonderful to deal with. Fast, courteous and always helpful. I highly recommend John Couture and State Farm."

Adrianna Kimball

December 28, 2022

5  out of  5 rating by Adrianna Kimball
"John is great!! Very personable and was extremely quick to help out on a quote. My family has been using him for years and I will continue to use him!"

Rob McNamee

December 19, 2022

5  out of  5 rating by Rob McNamee
"John's our agent for all of our insurance (house, cars, life etc,). He's honest, candid, and extremely responsive. We can always rely on John to have our best interest in mind."

Troy McAvoy

December 15, 2022

5  out of  5 rating by Troy McAvoy
"I use to change insurance companies every yr or two. Been with Couture State Farm for the last 3yrs or so and finally found a company that I am happy with!! I have no plans on ever going anywhere else! Thank you Couture State Farm!!!"

Mark O'Rear

December 15, 2022

5  out of  5 rating by Mark O'Rear
"John Couture is a caring individual who will do right by you. Highly recommended!"

Lesley B Taisey

December 5, 2022

5  out of  5 rating by Lesley B Taisey
"Great customer service!!! Always responds right away and very easy to work with, convenient options for filing claims and getting coverage. And super friendly!!!!"

David Fournier

December 5, 2022

5  out of  5 rating by David Fournier
"John and Amanda are always ready and availabe to help with my insurance needs and questions. They are prompt and responsive. My experience with them has been exceptional."

Joseph Hughes

December 1, 2022

5  out of  5 rating by Joseph Hughes
"Very responsive and helpful"

Dominic A

November 18, 2022

5  out of  5 rating by Dominic A
"John is an amazing agent! I have known him for over 20 years and he’s always been a wealth of knowledge in the insurance industry. He truly cares about his customers and puts them first at all times."


November 10, 2022

5  out of  5 rating by jcrocker48
"John is the best ever agent! One call and he’s already on it - whatever I need. Again, John’s the best!"

Paul White

November 10, 2022

5  out of  5 rating by Paul White
"Great insurance office. John always give the best advice and I m an the best!"

Peter Evensen

November 7, 2022

5  out of  5 rating by Peter Evensen
"John Couture is responsive when you have a question. He was exceptional last year when I closed on my house and handled the insurance arrangement with the closing attorney directly - I didn’t need to get involved which was a relief"

Jeff Bue

November 3, 2022

5  out of  5 rating by Jeff Bue
"I've had excellent support and service from John. Since I moved to Maine and purchased a business, John has helped me with both my personal and business insurance. He is prompt and efficient, making working with him a simple part of my business. His experience and knowledge of the industry makes me feel secure and that I am protected and well covered with my insurance. It is great to be able to have my home, auto, umbrella, business property, and worker's comp insurance all handled by John. I appreciate the help and advice!"