State Farm® Insurance Agent John Couture
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
David Hilton
October 25, 2024
"Service is good except, for three or four times now we have not been sent a bill. I need to see the bill in order to pay it."
"David, I'm sorry you haven't been receiving some statements, but that isn't on us, it is on the USPS. I have copies of all the statements and dates they were mailed from corporate. This is not an isolated situation unfortunately, I have had constant issues with the USPS not delivering mail I am supposed to get."
Rod Elliott
October 17, 2024
"Great customer care !"
"Thank you Rod, we appreciate you making our job so easy."
Kate Charlebois
September 26, 2024
"They are always so helpful and great to work with!"
"Thank you Kate, we really appreciate you too. Thanks for the 30 years of business."
Elle
September 19, 2024
"So helpful and insightful thank you Benjamin"
"Thank you Elle. Let us know if we can do anything else for you"
Kathy Tombarelli
September 13, 2024
"Super helpful. John spent an 1.5 hours with me transferring two policies to his agency. I will now have all my insurance through State Farm."
"Thanks Kathy, glad we were able to get that done, and thanks for your business, as always"
Jim Ross
September 6, 2024
"I worked with Benjamin and he was knowledgeable, patient and professional."
"Thanks Jim, and welcome. Let us know if you need anything."
Dorothy Smith
September 3, 2024
"John and his staff have always been knowledgeable and helpful with any of our insurance needs! They're friendly and honest insurance providers. Thank you John and State Farm."
"Thank you Dorothy, I hope you know we appreciate customers as sweet as you."
George Souris
August 26, 2024
"Excellent service!"
"Thank you George, we appreciate you"
cindy mclean
August 15, 2024
"Needed home owners insurance asap for my 91 year old mom. John and his team took care of it quickly for me"
"Thanks Cindy, we appreciate the business and trust in taking care of Mom."
Michael Nason
August 7, 2024
"I had an excellent experience....Of a 1 to 10 I'll give him a 10 a A plus on the report card....Clearly explained all the aspects of the insurance I was looking for and it looks like we'll be changing over"
"Thank you Michael, and welcome to my agency. Let us know if we can be of any help."
lou moran
July 12, 2024
"John Couture is very knowledgeable when it comes to insurance and the type and the amount of coverage you need. He has gone the extra mile for me more than once. I strongly recommend you give him a call. UPDATE: I had some storm damage to my vehicle. I took it to the dealer and emailed the body estimate to John at 12:11pm and within minutes I got a text from State Farm saying my claim was submitted. At 12:47pm that same day I got 3 emails from State Farm telling me my claim is approved and to go ahead and make the appointment for repairs. 36 minutes!! Bam! Done. how can you beat that? Give him a call!!"
"That is what we are here for Lou. Let us know what we can do for you and your folks."
Terri Clark
June 4, 2024
"Awesome service! Prompt and courteous. We have several different policies served by John and have always been happy!"
"Thank you Terri, we appreciate you very much, and as always, thanks for being so prepared."
jcrocker48
May 30, 2024
"John is the best ever agent! One call and he’s already on it - whatever I need. Again, John’s the best!"
"Thank you, my wildest retiree! And thanks for everything over the years."
Flaer McGrath Holmquist
May 25, 2024
"John and Benjamin are a great team. I am a relatively new customer, but my parents have been with them since 2002. This team is extremely prompt and efficient with communication. Any issues I've had with payment methods, confusion about my plan, etc, they resolve that issue on the day I call them. I never have to wait."
"Thanks Sam, glad we could help. Always call if you need anything."
Terri Benson
May 11, 2024
"John is the most accommodating and helpful agent I have ever been associated with great guy."
"Some customers make it easy, just as you and your whole family do. Thanks so much for being really nice people."
Gary Towle
May 8, 2024
"John’s office assisted one of our customers with excellent Good Neighbor Service! Thank-you Couture Agency! We appreciate you!"
"Thank you Gary."
wayne wood
May 1, 2024
"Within less than a minute my request to remove the lien holder from my policy was done. John Couture is amazing!"
"We try to be prompt! Thank you for your business all these years. "
Rachel Knights
April 26, 2024
"Good prices and excellent customer service 👍"
"Thank you Rachel We really appreciate you being so easy to assist."
Brynt Wing
April 2, 2024
"Everything been great, never a problem !!"
"Thank you Rumpy, it has been great working with you all these years."
Mark Drinkwater
April 2, 2024
"I have been working with John and his team for many years. Always professional and responsive. He is always looking to give me the best deal on my insurance. Highly recommended."
"Thanks Mark, we appreciate you very much. You make my job easy"
David Fournier
April 2, 2024
"John gets it done, communicates well and is easy to talk to."
"Thanks David & Kim, we really appreciate how easy you guys make our job helping you. "
rv miinii
March 29, 2024
"Experience was fast and easy! Straight forward. Nice people to talk to"
"Thank you for your business, let us know if you need anything."
Christine Marshall
March 26, 2024
"Always friendly and prompt with whatever requests or questions I have. John is a real pleasure to work with. He effortlessly bundled all my insurance needs and he makes you feel at ease that you are getting the exact amount coverage you would ever need in any circumstance."
"Thank you Christine, and welcome back!"
Sharon Osgood
March 12, 2024
"My agent is great! Helps us out whenever asked. Offers suggestions to maximize our benefits. Thanks, John!"
"Thanks Sharon, and thanks for the 22 years of business. We really appreciate you and your family."
Richard Flynn
March 12, 2024
"I recently moved to Gray Maine and needed to get my State Farm Policy moved to Maine from out of state. John and his staff couldn't have been more accommodating. We got the coverage we needed at the best price. We have been very happy with the John Couture State Farm office and recommend them to anyone that likes great service!"
"Thank you, Richard, we hope to serve you for a very long time. Let us know what we can do for you."