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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of M “Medusa Blue” C

M “Medusa Blue” C

March 21, 2025

5  out of  5
rating by M “Medusa Blue” C
"We have known John Couture close to 25 years. He is the ultimate professional. Detail oriented. Excellent follow-up. Always helpful. Very personable. Dealing with him makes insurance understandable and painless. We highly recommend him."
We responded:
"Thank you M, we really appreciate you and your whole family."
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Rhonda Vickerson

March 17, 2025

5  out of  5
rating by Rhonda Vickerson
"John is always helpful"
We responded:
"Thank you Rhonda, we really do appreciate you making our job easy."
Profile photo of Doug McAtee

Doug McAtee

March 15, 2025

5  out of  5
rating by Doug McAtee
"Many years with John and never a problem. Great fast service. Highly recommend."
We responded:
"Thanks Doug, I appreciate you and your whole family. Been about 15 years,time flies."
Profile photo of Diane Coombs

Diane Coombs

March 12, 2025

5  out of  5
rating by Diane Coombs
"My State Farm Agent, John Couture, is always helpful and responds promptly when I have questions. He has been my Insurance Agent for a long time and I value his service."
We responded:
"Thank you Diane, I hope you know how much we appreciate you."
Profile photo of Chris Boucher

Chris Boucher

March 5, 2025

5  out of  5
rating by Chris Boucher
"I've had StateFarm coverage for many years and when I needed someone that was more personable with their clients I made the switch to his office. It was the best move I ever made! Whenever I need stuff done, changed, added insurance, quotes, I get results the same day. Excellent business man and very personable man!"
We responded:
"Thanks Chris, I really appreciate you letting us know we are meeting your expectations. Never resist letting me know if we ever fall short. "
Profile photo of Marcia Kackmeister

Marcia Kackmeister

March 4, 2025

5  out of  5
rating by Marcia Kackmeister
"John and team are always so quick to respond and help out with any questions. I'd recommend John's office over and over again for your insurance needs. Very knowledgeable and attentive."
We responded:
"Thank you Marcia, your family has always been so easy to assist over the years. We really appreciate you."
Profile photo of Katherine Giasson

Katherine Giasson

February 13, 2025

5  out of  5
rating by Katherine Giasson
"I appreciate John's quick and helpful responses to my questions and concerns."
We responded:
"Thank you, Cathy "
Profile photo of Shirley McKeen

Shirley McKeen

February 11, 2025

5  out of  5
rating by Shirley McKeen
"Great office to deal with"
We responded:
"Thank you Shirley, and thanks for the years of being our customer."
Profile photo of DAVID KNIGHT

DAVID KNIGHT

December 23, 2024

5  out of  5
rating by DAVID KNIGHT
"John has been the best agent always looking after me and mine. I have been with him for 20 years plus and would never be tempted to switch no matter all the advertising from other companies."
We responded:
"You and your wife are always such a pleasure David."
Profile photo of Christopher Lambert

Christopher Lambert

December 12, 2024

5  out of  5
rating by Christopher Lambert
"John has been great to me for decades handling all my insurance needs."
We responded:
"Thanks Chris, we really appreciate you and your family."
Profile photo of Robert Dorr

Robert Dorr

December 1, 2024

5  out of  5
rating by Robert Dorr
"John has gone out of his way to help us out. Much appreciated."
We responded:
"Thanks Bob, you and all your family in particular make my job easy, thanks for being so nice for so long."
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patricia hauser

November 21, 2024

5  out of  5
rating by patricia hauser
"I sent an email to John at 8:25 in the morning & got his "away" message that he would be out of the office for a week and to contact Ben. I resent my request to Ben at 8:33 and got his response 16 minutes later. For everyone that's had to shoulder not only their own work but their boss's work as well for a week, that is REMARKABLE service. Thank you Ben!"
We responded:
"Thank you Pat, I'm pleased you were taken care of. I hope you have a great holiday."
Profile photo of Tracy Scheckel

Tracy Scheckel

November 15, 2024

5  out of  5
rating by Tracy Scheckel
"John responded to a last minute request for coverage and within an hour had me set up and ready to pursue a business opportunity."
We responded:
"That's what we do Tracy, thanks for being so easy to help."
Profile photo of Julie Flynn

Julie Flynn

November 1, 2024

5  out of  5
rating by Julie Flynn
"Always there when we need them!"
We responded:
"Thank you Julie"
Profile photo of David Hilton

David Hilton

October 25, 2024

4  out of  5
rating by David Hilton
"Service is good except, for three or four times now we have not been sent a bill. I need to see the bill in order to pay it."
We responded:
"David, I'm sorry you haven't been receiving some statements, but that isn't on us, it is on the USPS. I have copies of all the statements and dates they were mailed from corporate. This is not an isolated situation unfortunately, I have had constant issues with the USPS not delivering mail I am supposed to get."
Profile photo of Rod Elliott

Rod Elliott

October 17, 2024

5  out of  5
rating by Rod Elliott
"Great customer care !"
We responded:
"Thank you Rod, we appreciate you making our job so easy."
Profile photo of Kate Charlebois

Kate Charlebois

September 26, 2024

5  out of  5
rating by Kate Charlebois
"They are always so helpful and great to work with!"
We responded:
"Thank you Kate, we really appreciate you too. Thanks for the 30 years of business."
Profile photo of Elle

Elle

September 19, 2024

5  out of  5
rating by Elle
"So helpful and insightful thank you Benjamin"
We responded:
"Thank you Elle. Let us know if we can do anything else for you"
Profile photo of Kathy Tombarelli

Kathy Tombarelli

September 13, 2024

5  out of  5
rating by Kathy Tombarelli
"Super helpful. John spent an 1.5 hours with me transferring two policies to his agency. I will now have all my insurance through State Farm."
We responded:
"Thanks Kathy, glad we were able to get that done, and thanks for your business, as always"
Profile photo of Jim Ross

Jim Ross

September 6, 2024

5  out of  5
rating by Jim Ross
"I worked with Benjamin and he was knowledgeable, patient and professional."
We responded:
"Thanks Jim, and welcome. Let us know if you need anything."
Profile photo of Dorothy Smith

Dorothy Smith

September 3, 2024

5  out of  5
rating by Dorothy Smith
"John and his staff have always been knowledgeable and helpful with any of our insurance needs! They're friendly and honest insurance providers. Thank you John and State Farm."
We responded:
"Thank you Dorothy, I hope you know we appreciate customers as sweet as you."
Profile photo of George Souris

George Souris

August 26, 2024

5  out of  5
rating by George Souris
"Excellent service!"
We responded:
"Thank you George, we appreciate you"
Profile photo of cindy mclean

cindy mclean

August 15, 2024

5  out of  5
rating by cindy mclean
"Needed home owners insurance asap for my 91 year old mom. John and his team took care of it quickly for me"
We responded:
"Thanks Cindy, we appreciate the business and trust in taking care of Mom."
Profile photo of Michael Nason

Michael Nason

August 7, 2024

5  out of  5
rating by Michael Nason
"I had an excellent experience....Of a 1 to 10 I'll give him a 10 a A plus on the report card....Clearly explained all the aspects of the insurance I was looking for and it looks like we'll be changing over"
We responded:
"Thank you Michael, and welcome to my agency. Let us know if we can be of any help."
Profile photo of lou moran

lou moran

July 12, 2024

5  out of  5
rating by lou moran
"John Couture is very knowledgeable when it comes to insurance and the type and the amount of coverage you need. He has gone the extra mile for me more than once. I strongly recommend you give him a call. UPDATE: I had some storm damage to my vehicle. I took it to the dealer and emailed the body estimate to John at 12:11pm and within minutes I got a text from State Farm saying my claim was submitted. At 12:47pm that same day I got 3 emails from State Farm telling me my claim is approved and to go ahead and make the appointment for repairs. 36 minutes!! Bam! Done. how can you beat that? Give him a call!!"
We responded:
"That is what we are here for Lou. Let us know what we can do for you and your folks."