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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Shad Hall

September 12, 2023

5  out of  5 rating by Shad Hall
"John is the best! I've been with StateFarm since 1987 and have only had 2 agents and I think I've been with John for around 20 years!! Holy cow!"

Susan Scherer

September 7, 2023

5  out of  5 rating by Susan Scherer
"State Farm and my agent John Couture provide me with the peace of mind that I'm protected with having met my Insurance needs. Very friendly and professional agent."

Diana Daniel

September 6, 2023

5  out of  5 rating by Diana Daniel
"I worked with John for a short time on behalf of my parents who have been his clients for decades. He was very informative, pleasant and efficient in our interactions. I would recommend him to family & friends."

Linda Fox

September 5, 2023

5  out of  5 rating by Linda Fox
"John is the most helpful anytime I have a question. Very knowledgeable and always provides me with the best service. Thanks, Linda"

jcrocker48

September 3, 2023

5  out of  5 rating by jcrocker48
"John is the best ever agent! One call and he’s already on it - whatever I need. Again, John’s the best!"

Mary Thompson

August 26, 2023

5  out of  5 rating by Mary Thompson
"Excellent agent with amazing customer service!!!"

Tanya Estes

August 21, 2023

5  out of  5 rating by Tanya Estes
"John is always quick to respond and is very helpful!"

David Tyler

August 17, 2023

5  out of  5 rating by David Tyler
"John made sure I had insurance on a difficult-to-insure island property very quickly. He got me a new policy within a day and the detail were wrapped up within a week. I would highly recommend working with John."

Brenda Paradis

August 10, 2023

5  out of  5 rating by Brenda Paradis
"I’ve used John for insurance of various kinds for a decade. His team has always been very responsive and helpful. I wouldn’t hesitate to recommend him."

Julie Green

August 9, 2023

5  out of  5 rating by Julie Green
"Benjamin was very polite and got things taken care of for me and our mutual client. All went great!"

Barbara Adriance

August 7, 2023

5  out of  5 rating by Barbara Adriance
"Update: Benjamin Garson at State Farm in Gray recently went above and beyond to help save us money on a new tractor. The tractor is covered by our homeowners' policy but the finance company tacked on nearly $1,000 in mandatory insurance. It took multiple emails and documents from Benjamin to meet their criteria to eliminate the charge. His persistence really paid off! Throughout the process, he remained focused on getting this matter corrected. Every prompt, ever patient, ever the professional...a great addition to the team at State Farm! Always personable and knowledgeable, John is a joy to work with for all your insurance needs. He listens your coverage needs and puts together the package that meets that need. He is never pushy and always responsive to whatever concerns that arise or changes that are in order. From cars and trucks, to house, camps, and even golf carts, John has been a trusted insurer for us who can highly recommend. 7/1/2023 Update: My husband and I are having a new house built so we turned to John. He wrote up a policy to cover construction in no time at all. Great personality - and really knows his stuff!"

Tracey Ross

August 7, 2023

5  out of  5 rating by Tracey Ross
"John is very helpful with our insurance needs and communication is fast. I highly recommend him and his office!"

Lucy

July 26, 2023

5  out of  5 rating by Lucy
"After years of frustration dealing with another insurance company and unable to talk to a real person I decided to research State Farm and locate a local agent. I could not be happier to have connected with John and his assistant Ben. Very knowledgeable and helpful and exceeds the service I had hoped for. So if you are are unhappy with your existing insurance please do yourself a favor and talk to John ."

M Louise Densmore

July 21, 2023

5  out of  5 rating by M Louise Densmore
"John Couture has been extremely helpful in meeting the needs of our homeowners association. He requested quite a bit of detail so that State Farm would fully understand the risks to be quoted upon and insured. John has been responsive and professional in every step of the process. His expertise is truly appreciated. Thank you John!"

Roger Hines

July 20, 2023

5  out of  5 rating by Roger Hines
"John is Great to work with"

Robert Boyle

July 20, 2023

5  out of  5 rating by Robert Boyle
"Friendly ,helpful,prompt service always"

scott colby

July 17, 2023

5  out of  5 rating by scott colby
"John was very helpful and informative."

Philip Shurtleff

July 14, 2023

5  out of  5 rating by Philip Shurtleff
"John Couture is very professional I would recommend his services to anybody. I have had John as my agent for several years now I'm very happy and pleased with the work he does."

Carol Janelle

July 6, 2023

5  out of  5 rating by Carol Janelle
"Made getting quotes so easy and fast."

Todd Merry

June 29, 2023

5  out of  5 rating by Todd Merry
"John is super friendly, answer all your questions with answers that are easy to understand and makes great suggestions regarding your individual insurance needs. A terrific experience all around."

Janet Taylor

June 23, 2023

5  out of  5 rating by Janet Taylor
"Low rates and great service. He is the best!"

Rhonda Drusendahl

June 19, 2023

5  out of  5 rating by Rhonda Drusendahl
"John at State Farm has been very prompt on anything I’ve needed."

David Parent

June 7, 2023

5  out of  5 rating by David Parent
"Great Service , easy to work with & got me out the door with my insurance needs very quickly. Thank You John!"

Jay Spenciner

May 23, 2023

5  out of  5 rating by Jay Spenciner
"John has always been helpful and very prompt with responses. He’s been my agent for many, many years. A good guy!"

rv miinii

May 18, 2023

5  out of  5 rating by rv miinii
"Experience was fast and easy! Straight forward."